A practical Quality Management Guide

Elke M. Schüttelkopf

All the Wiser:
Learning from Our Mistakes

A Practical Quality Management Guide for Employees & Executives, Teachers & Professors, Coaches & Consultants as well as for People from all Walks of Life.

Illustrated with funny cartoons by Olivia Gnahn
Translated by Corinne von Nordmann
Bonus article by failure evangelist Dejan Stojanovic

Vienna 2018, 117 pages, English

In this thought-provoking book peppered with humorous cartoons, Elke M. Schüttelkopf shows us how we can deal with mistakes in a positive and constructive manner.

A series of gripping examples taken from the aviation and shipping industries as well as from the everyday workplace leads the way.

A positive Mistake Culture results in a more productive and effective workplace, turning the company into a learning organization.
The benefits: higher profit margins due to lower error costs, a better image and working environment, less stress, more quality and safety, greater productivity, more competitiveness as well as higher sustainability...